Frequently Asked QuestionsMany questions or concerns can be answered quickly from our Frequently Asked Questions page.
To contact a theater location:Contact information for individual theaters is listed on their showtimes listings page.
To contact our corporate office:Starplex Cinemas
12750 Merit Drive
Dallas, TX 75251
Phone: (214) 692-6494
Toll-free: (877) 884-6494
Problem With Online Ticket Order?CLICK HERE
For Rental, Party or Group Information or Contact:CLICK HERE
For Employment Inquiries:CLICK HERE
For Advertising Information or Inquiries:CLICK HERE
For Customer Service Inquiries:WAIT! Before contacting Customer Service, visit our Frequently Asked Questions page. Many questions and concerns can be addressed quickly from the Frequently Asked Questions information.
If you cannot find what you need in our FAQs section, please use our
CUSTOMER SERVICE CONTACT FORM.
FORMER SHOWPLEX REWARDS OWNERS! CLICK HERE to transfer OLD Showplex Rewards Card to NEW Starplex Cinemas Rewards Card.
To Contact the Webmaster, use the Customer Service form.